1. Information we may process
Depending on the feature you use, Motion Core may process information such as a Roblox username, Discord identifier when voluntarily linked or provided, order and payment status, selected plan, license information, device or license-binding identifiers, support messages, feedback, and basic technical or security information associated with requests to the service.
Payment processing may also involve transaction identifiers and information supplied by the payment provider. Motion Core does not need your online banking password, account password, authentication token, or full payment-card credentials.
2. Why information is used
- create and verify orders;
- deliver and validate licensed access;
- operate trials and account/device limits;
- provide customer support and investigate delivery issues;
- detect fraud, abuse, automated attacks, and service disruption;
- maintain reliability, security, and product functionality;
- publish buyer feedback only when appropriate under the feedback flow.
3. Service providers
Motion Core relies on infrastructure, database, payment, anti-abuse, security, and communication providers to operate the website. These providers may process limited information necessary to perform their services under their own terms and privacy practices.
4. Sharing and sale of data
Motion Core does not sell personal information as a business model. Information may be shared with service providers when necessary to operate the service, investigate abuse, protect users or infrastructure, comply with valid legal obligations, or resolve a transaction or security incident.
5. Retention
Information is retained only as reasonably necessary for licensing, transaction records, security, support, dispute handling, and operational needs. Retention periods can differ depending on the type of record and the systems involved.
6. Security
Motion Core uses technical controls intended to reduce unauthorized access, fraud, and abuse. No internet service can guarantee absolute security, so users should never send passwords, session cookies, authentication tokens, or other secrets through support messages or abuse reports.
7. Your choices
You may contact Motion Core support to ask about account, license, order, or feedback information associated with you. Requests may require reasonable verification before information is disclosed, corrected, or acted upon.
8. Policy changes
This policy may be updated when the service, providers, data flows, or legal requirements change. The latest revision date is displayed at the top of this page.